Eligibility and authorised use
You may use MuktID only for personal information that belongs to you or information you are lawfully authorised to manage. You must not use the service to investigate, impersonate, monitor, harass or interfere with another person.
What MuktID provides
MuktID provides privacy-cleanup assistance, including mobile verification, exposure discovery, result classification, removal-route organisation and request preparation. Availability and coverage depend on third-party services and source websites.
Verification
A MuktID OTP confirms control of a mobile number to MuktID. It does not replace an independent site's authentication requirements and must not be used to bypass access controls.
Third-party services and content
MuktID may link to or rely on independent websites and service providers. Those third parties control their own content, availability, authentication, legal obligations and removal decisions.
No guaranteed deletion
MuktID does not guarantee that any particular source will remove information or that every exposure will be discovered. A request, route or action queue is not evidence of successful deletion.
User responsibilities
You are responsible for providing accurate information, reviewing removal requests before sending them, protecting your OTP/session and completing source-specific actions honestly.
Prohibited activity
- using MuktID for another person without authority;
- attempting to bypass authentication or security controls;
- scraping or automating the service in a way that harms reliability;
- using the service for fraud, harassment or unlawful surveillance;
- misrepresenting a removal status or source response.
Service protection and changes
MuktID may apply rate limits, suspend abusive usage, change technical providers or update workflows to maintain security, reliability and compliance. Material changes to user-facing terms should be communicated appropriately.
AI-assisted features
AI-generated explanations, matching assistance, drafts and classifications are assistance features. They should be reviewed before use, particularly where a request involves legal rights, contested records or sensitive personal information.
Support and disputes
Official support and dispute-resolution contact details will be displayed in the live MuktID Support Centre when activated. Users should use that channel for service-related questions or formal grievances.